Goorin Bros Way Up Trucker Snapback Red
Frequently Asked Questions
Can I change or cancel my order?
Yes — you can cancel or make changes to your order within 24 hours of placing it. After that, your order may already be processed for shipment. To request a change, email us at support@capfitted.com as soon as possible.
How long will my order take to arrive?
Orders are processed within 1–3 business days. After that, Free (Standard) Shipping takes 5–8 business days in transit (about 6–11 business days total), and Express Shipping takes 2–4 business days in transit (about 3–7 business days total). See our Shipping Policy for the full breakdown.
My item arrived damaged or incorrect — what do I do?
Contact us within 30 days of delivery with your order number and a photo, and we'll arrange a free replacement or full refund at no cost to you.
What is your return policy?
You can return eligible items within 30 days of delivery, and return shipping is free. Items must be unworn, unused, and in their original packaging with tags attached. See our Return & Refund Policy for full details.
When will I get my refund?
Once we receive and inspect your return, we process approved refunds to your original payment method within 2 business days. It may take an additional 5–10 business days to appear on your statement, depending on your bank.