Privacy policy

Last updated: June 18, 2026

At Capfitted ("we," "us," or "our"), your privacy matters to us. This Privacy Policy explains what information we collect when you visit or make a purchase from capfitted.com (the "Site"), how we use it, who we share it with, and the rights you have over your personal information.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to process your orders, improve your shopping experience, and communicate with you.

Information you provide to us

  • Order & account information: name, billing and shipping address, email address, and phone number.
  • Payment information: payment details are entered at checkout and processed securely by our payment providers. We do not store full credit or debit card numbers on our servers.
  • Customer support information: any details you share when you contact us by email, phone, or live chat.

Information we collect automatically

  • Device & usage data: IP address, browser type, time zone, the pages you view, and how you interact with the Site.
  • Cookies & tracking technologies: small data files that help the Site function and let us understand site performance. See our Cookie Policy for full details.

2. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and ship your orders, and send order confirmations and updates;
  • Provide customer service and respond to your requests;
  • Detect and prevent fraud and protect the security of our Site;
  • Improve and optimize our Site, products, and marketing;
  • Send you marketing communications where you have agreed to receive them (you can opt out at any time);
  • Comply with our legal obligations.

3. How We Share Your Information

We do not sell your personal information for money. We share information only with trusted parties who help us run our business, including:

  • Shopify, which powers our online store;
  • Payment processors (such as Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay, and Amazon Pay) to process transactions;
  • Shipping and fulfillment partners to deliver your orders;
  • Analytics and marketing providers (such as Google) to understand and improve performance;
  • Legal and regulatory authorities when required by law or to protect our rights.

4. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you;
  • Request that we correct or update your information;
  • Request that we delete your information;
  • Opt out of marketing communications;
  • Opt out of the "sale" or "sharing" of personal information (see our Do Not Sell My Personal Information page).

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR). If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any of these rights, contact us using the details below.

5. Data Retention

We keep your personal information for as long as needed to fulfill the purposes described in this policy, including to satisfy any legal, accounting, or reporting requirements.

6. Data Security

We use industry-standard safeguards, including SSL encryption at checkout, to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

  • Capfitted
  • Email: support@capfitted.com
  • Phone: (512) 919-6856
  • Address: 305 N Heatherwilde Blvd, STE 320, Pflugerville, Texas 78660, United States
  • Customer service hours: 24/7 via live chat, email, or phone