Shipping policy
Last updated: June 18, 2026
At Capfitted, we work hard to get your order to you quickly and reliably. Below you'll find everything you need to know about our processing times, shipping methods, and delivery estimates.
Order Cut-Off Time
Orders placed before 5:00 PM (CST), Monday through Friday are processed the same business day. Orders placed after the cut-off time, or on weekends and public holidays, are processed the next business day.
Order Processing (Handling Time)
All orders are processed within 1–3 business days after the order is placed. This includes order verification, quality checks, and packaging. You will receive a confirmation email with tracking information once your order ships.
Shipping Methods, Transit Time & Total Delivery Time
We offer two shipping options at checkout. "Transit Time" is the time the carrier takes to deliver after your order ships. "Estimated Total Delivery Time" combines handling time and transit time.
| Shipping Method | Order Cut-Off Time | Handling Time | Transit Time | Estimated Total Delivery Time | Cost |
|---|---|---|---|---|---|
| Free (Standard) Shipping | 5:00 PM CST, Mon–Fri | 1–3 business days | 5–8 business days | 6–11 business days | FREE |
| Express Shipping | 5:00 PM CST, Mon–Fri | 1–3 business days | 2–4 business days | 3–7 business days | Calculated at checkout |
Business days are Monday through Friday and exclude weekends and public holidays. Delivery estimates are not guaranteed and may vary due to carrier delays, weather, holidays, or other circumstances beyond our control.
Shipping Destinations
We currently ship within the United States. If you are located outside our standard shipping area, please contact us at support@capfitted.com before ordering to confirm availability.
Shipping Costs
Standard shipping is free on all orders. Express shipping costs are calculated and displayed at checkout based on your delivery address before you complete your purchase. There are no hidden fees — the total you see at checkout is the total you pay.
Order Tracking
Once your order ships, you will receive an email containing your tracking number and a link to track your package. Please allow up to 48 hours for tracking information to update after you receive it.
Delays
While we do our best to meet the delivery estimates above, occasional delays can occur during peak seasons, holidays, or due to carrier issues. If your order is significantly delayed, please reach out and we will help track it down.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us within 24 hours and we will do our best to update it before the order ships.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 30 days of the expected delivery date. We will work with the carrier to resolve the issue and arrange a replacement or refund where appropriate.
Contact Us
Questions about your shipment? Our team is available 24/7:
- Capfitted
- Email: support@capfitted.com
- Phone: (512) 919-6856
- Address: 305 N Heatherwilde Blvd, STE 320, Pflugerville, Texas 78660, United States